Send Us a Message

-select-
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
  • In case of an emergency, please call 911 immediately.
  • If you have any questions about a specific clinic, we recommend reaching out to the clinic directly. You can find their contact information on the "Find a Doctor" page.

Medical Records

For the most efficient processing and HIPAA compliance, please fill out the New York State Department HIPAA authorization release form
Download HIPAA Form
Instruction for patients on how to fill out these HIPAA authorization release form: Traditional Chinese, Simplified Chinese
You may submit your medical record request through Email or Fax
*We will be in contact within 5 business days after we confirm patient information.

*If necessary, we will email you with next steps in terms of financial payment.

FAQ

Why should I choose Rendr?

Rendr is dedicated to serving the medically underserved Asian community in New York City. Our mission is to provide value-based, high-quality healthcare that addresses the unique cultural and linguistic needs of this community.

What languages are spoken at Rendr clinics?

Our staff can speak English and Chinese (Mandarin; Cantonese) at all clinics. Many of our clinics also have staff who can speak Spanish, Korean, and other Chinese dialects, such as Taishanese, and Fuzhounese.

How do I find a doctor near me?

Please click on ‘Find a Doctor’ and select the borough where you are currently located in the search bar.

How do I schedule an appointment?

We encourage you to call the clinic directly to make an appointment. While appointments are highly recommended, we also welcome walk-ins.

I have limited mobility to get to the clinic. What can I do?

We offer medical house calls (Rendr at Home) for patients who are recently discharged, have limited mobility or/and have complex or high-risk conditions. Please call 718-290-2907 for more information

For Rendr’s existing patients, we also provide convenient and secure Telehealth Services through online platform.

What insurance plans do you accept?

We accept most health insurance plans, including Medicare and Medicaid. To ensure your specific insurance plan is accepted, please contact our clinic directly for confirmation.

Why am I receiving a bill from Rendr?

Your health insurance plan may mandate an out-of-pocket cost in the form of a copay, coinsurance, or deductible, which is your payment responsibility before your insurance starts paying at 100%. Any money you spend on copays, deductibles, and coinsurance counts toward your out-of-pocket limits. For any billing questions, please email billingsupport@rendrcare.com.